Privacy Policy

About this policy

This page explains how Voltframe Electric, based in Parker, CO, handles information that visitors provide through this website. We keep it short and plain so you know exactly where you stand.

What we collect

We collect information only when you actively give it to us. Specifically:

• Through the contact form: your name, email address, phone number, and the message you type.
• Through the online booking form: your first name, last name, email address, and phone number.
• If you use the live-chat widget on this site, the messages you type are received by the messaging provider that operates the widget on our behalf.

We do not use tracking pixels, advertising networks, or analytics tools that collect data about your browsing behaviour beyond what is described here.

Why we collect it

We use the information you submit for two purposes only:

• To reply to your enquiry or question.
• To schedule and confirm your appointment.

If you opted in to SMS communications when submitting a form, we may also send you appointment reminders, service updates, or occasional offers by text message. You can opt out at any time by replying STOP to any message we send.

Where your data is stored

Information you submit is stored in the customer-relationship system used by Voltframe Electric to manage appointments and customer communications. We do not sell, rent, or trade your information to third parties.

Live-chat widget

This site includes a live-chat widget operated by our messaging provider. When you type into that widget, your messages are processed by that provider's systems so we can respond to you. The provider acts on our behalf and does not use your messages for its own purposes.

Your rights

You can ask us to correct or remove any personal information we hold about you. To do so, contact us directly:

Changes to this policy

We may update this policy from time to time. When we do, we will revise the "last updated" date at the top of this page. Continued use of this site after a change means you accept the updated policy. If you have questions about any change, reach out using the contact details above.