Who we are
Voltframe Electric is an electrical services business based in Parker, CO. This policy explains what information we collect through this website, why we collect it, and how you can ask us to correct or remove it.
What we collect
We collect information only when you actively provide it to us. Specifically:
- Through the contact form: your name, email address, phone number, and the message you type.
- Through the booking form: your first name, last name, email address, and phone number, along with the date and time you select.
- If you opt in to SMS communications via either form, we record which consent options you selected.
We do not use tracking pixels, advertising cookies, or analytics scripts that collect data about your browsing behaviour across other sites.
Why we collect it
The information you submit through the contact form is used solely to reply to your enquiry. The information you submit through the booking form is used to schedule your appointment and to send you confirmation and reminder messages related to that appointment.
If you opted in to marketing messages, we may occasionally send you offers or news about Voltframe Electric by text. You can opt out at any time by replying STOP to any message.
Where your data is stored
Information you submit is stored in the customer-relationship system used by Voltframe Electric to manage appointments and customer communications. We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
Live chat
This website may include a live-chat widget operated by our messaging provider. Anything you type into that widget is received by that provider on our behalf and is used only to respond to your message. The provider acts as a data processor for Voltframe Electric.
Your rights
You can ask us to correct inaccurate information we hold about you, or to delete it entirely. To make a request, contact us by email or phone:
We will respond to your request within a reasonable time. There is no charge for making a request.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the "last updated" date at the top of this page. Continued use of the site after a change is posted means you accept the updated policy. If you have questions, reach out to us using the contact details above.